Disaster Recovery Center Open for First Full Day of Operations in Fort Myers

FORT MYERS, Fla. – Survivors of Hurricane Ian visited the Lakes Regional Library in Fort Myers, Fla., on Wednesday to take advantage of resources provided by FEMA, the state and insurance companies at the Disaster Recovery Center.

The longest queue at the center was to speak to a FEMA emergency aid representative. The agency can begin the process of giving money to eligible survivors to help cover expenses. FEMA assistance is intended to help people who were uninsured or underinsured.

Many people did not have flood insurance and Ian’s storm surge flooded their property. Flood insurance is often not included in a standard home insurance policy.

FEMA is also accepting complaints by phone and via a mobile application. Please call 1-800-621-3362 from 7 a.m. to 11 p.m. EST or download the app. To apply for relief, you will need:

  • A phone number
  • Address at time of loss and current address
  • Social Security number
  • List of damages and losses
  • Banking information (if you want direct deposit)
  • Insurance policy number (if you have insurance)

The Florida Department of Economic Opportunity has representatives on site to help people register for both the Florida Small Business Emergency Bridge Loan Program and the Disaster relief program for the unemployed. Both programs are intended to help people who cannot work because the hurricane has damaged their livelihoods.

About 20 insurers have set up mobile claims centers in the parking lot of the Disaster Recovery Center. Representatives from each company will help customers begin the claims process or answer questions.

Florida Department of Financial Services representatives are available to accept complaints about insurance issues and to answer questions.

A representative from the office said the first things to do after a disaster are to take photos, talk to your insurance company and don’t sign an agreement with a contractor until you’ve spoken to your insurance company. insurance.

The Disaster Recovery Center is located at the Lakes Regional Library, 15290 Bass Road, Fort Myers, FL 33919. It is open from 9 a.m. to 6 p.m. daily. The state plans to open more centers soon.

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